Climb

Course Outline:

Business reality: a no-nonsense approach to facing life without illusions; relying on data
that is factual rather than emotional; and being tough, task-oriented and results-focused. It
also means being able to understand other people's perceptions.

• Adversity and character
• What is AQ?
• Why is AQ so important in life and business success? Difference with EQ and IQ?
• ARP Self-test: What is your AQ?
• Review of scores What your ARP scores mean
• C.O.R.E. response and personal effectiveness Quitters, Campers and Climbers - common traits among the different AQ categories
• Analysis: how to raise your L.E.A.D. scores

Course Agenda

Day 1 Morning Welcome, Introduction and overview

• What is AQ?
  • AQ is a measure of response to adversity, first created by Paul Stoltz, Ph.D. – a leading behavioral scientist in the U.S.
  • AQ measures people’s capacity for success in how they deal with such things as crisis, rejection and failure.
  • AQ can be elevated through training to maximize human performance
  • ARP Quicktake: The New Science of Performance
  • Twenty years of research and over 100,000 individual measurements have identified common qualities among top performers. These indicators are not related to intelligence (IQ), education or culture.
  • AQ is a solid predictor of sales potential, performance, agility, problem-solving skills and long-term success.

• Why Does it Matter?
• Your Inner CORE
• Six Ways to Elevate AQ
• LEAD (Listen, Establish Accountability, Analyze, Do)
• 3 Types: Quitters, Campers and Climbers
• Hiring Climbers
• Building a Climbing Team
• Building a Climbing Culture
• High-AQ Communication

Day 1 Afternoon Six Fatal Flaws in Hiring

• Measuring Team AQ
• The Value Gap
• The Action Funnel
• LEADing a Team out of Crisis
• 22 Ways to Raise Cultural AQ
• Action Plans for the Climb
• Collective Ascent
• Summary & Conclusion

Some clients want only the CORE and LEAD portion of this course built into a day or two of leadership development. ALTEC is flexible in delivery options. Please Engage ALTEC if you have any questions.

For more information about Overcoming Adversity, please Engage ALTEC or call one of our hotlines.

“ENGAGING THE DRAGON WITHIN”
ALTEC
Yueyun Building 18/F, No. 3, Zhong Shan 2 Road,
Guangzhou, China 510080
Tel: 8620 37621253 Fax: 8620 37621257
Website: www.altec.com.cn